Mediation in Multifamily Properties (AHA661S)

  • Product Format
  • Pre Recorded Audio Conference
  • Presenter(s)
  • Paul Flogstad
  • Conference Date
  • Wednesday, June 15, 2016
  • Aired Time
  • 1:00 pm ET - 12:00 pm CT - 11:00 am MT - 10:00 am PT
  • Length
  • 60 minutes

Learn How Mediation Can Help In Resolving Multifamily Property Disputes

Conflict occurs whenever two or more parties believe they have incompatible goals or limited resources. Conflict is inevitable, but destructive only when the parties cannot resolve their differences. Dispute occurs when the parties “get stuck” in their normal methods of resolving conflict.

Mediation is less expensive when compared to litigation or other forms of fighting. It provides a more timely way of resolving disputes and is important when the parties who need to have a continuum relationship in the future. Finally, parties tend to comply with terms of agreements crafted by themselves than when they are imposed by someone else.

Mediation can be very effective when:

  • The parties emotional involvement is intense;
  • Communication between parties has not been effective and the parties cannot change the situation on their own;
  • There are serious disagreements over data;
  • There are multiple issues in a dispute and the parties cannot agree on the priority or even the existence of the issues;
  • There are perceived or actual differences in the interest of the parties; the parties have difficulty starting negotiations or establishing negotiating procedure.

Join expert speaker Paul Flogstad in this session, which intends to teach techniques to listen, enabling individuals to resolve disputes amicably, and gain rapport in the long run. It also gives vital tips on how to establish ground rules for fair behavior and develop final agreements with real life examples.
Session Highlights:

  • Learn techniques on listening
  • Learn how to gain rapport
  • How to collect and analyze data involved
  • Establish ground rules
  • Develop a final agreement

Ask a question at the Q&A session following the live event and get advice unique to your situation, directly from our expert speaker.
Who should attend?

  • Property Managers
  • Property owners
  • Maintenance staff
  • Realtors
  • Judges and court system employees

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About the Presenter(s)

Paul has been involved in the real estate industry for the past 38 years. He has been involved in sales, construction, project management, appraisal, property management and property management consulting/training.

Through his consulting company, Property Management Solutions, he provides training and consulting services nationwide to owners, management companies, multi-housing associations, as well as state and federal agencies.

He specializes in fair housing issues and has developed fair housing and outreach programs for governmental agencies as well as conducting seminars which are presented to property management companies, apartment associations and the general public nationwide. Most recently, he has been a consultant to the State of South Dakota. In this assignment he has developed a fair housing awareness program that is one of the first of its kind in the nation. It involves a three pronged approach to fair housing awareness. This approach makes use of an ombudsman concept and has proven to be very effective in dealing with discrimination and landlord/tenant issues.

For over twenty years he was involved in appraisal of residential, multi-family, farm and commercial properties throughout the Midwest. Most recently, he was a consultant for affordable, multi-housing properties in 22 different states. This involved properties in HUD, Rural Development, HOME and Tax Credit programs.

He holds numerous professional property management designations and currently holds the prestigious RHM designation from the National Center for Housing Management.

Paul was previously Vice President of the South Dakota Multi-Housing Association, Vice Chairman of the Minnehaha County Housing and Redevelopment Commission, and Chairman of the Sioux Falls Property Appeals Board. In 2009, he received the Outstanding Educator of the Year award from the South Dakota Multi-Housing Association.

Paul just authored a book which was released in January of 2015. It is titled: “Fair Housing: What Everyone Should Know”. This is a comprehensive book about the fair housing written with a property manager’s perspective and with real world examples.

Paul enjoys working with people and helping them be the best they can be.


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