Reasonable Accommodations - Service Animals vs. Companion Animals (AHA461J)

  • Product Format
  • Pre Recorded Webinar
  • Presenter(s)
  • Andrea Champine
  • Conference Date
  • Friday, September 29, 2017
  • Aired Time
  • 12:00 am ET - 11:00 pm CT - 10:00 pm MT - 9:00 pm PT
  • Length
  • 75 minutes

Learn How to Comply With Reasonable Accommodation Requests Related To Service and Companion Animals

A lot of reasonable accommodation complaints are filed every year in the rental housing industry and the latest trend depicts that most of those complaints are concerning service and companion animals. Therefore, it is essential for you to stay compliant and properly serve the needs of your disabled tenants and should have proper answers to some of the essential and basic questions – can you charge a pet fee for a companion animal? Do you need to verify the disability? What steps you can take if a service animal destroys a unit? Is there any differences between companion animals and service animals?

Join this session where expert speaker Andrea Champine will give you the necessary tools and answers which you require to make sure that your practices and policies are specifically in compliance with the fair housing requirements.

Andrea will analyse the crucial requirements for staying in compliance with reasonable accommodation requests related to companion and service animals. Get solutions to reasonable accommodation questions and avoid common pitfalls-with crucial insights from regulation language, reference documents, field tips and from case studies.

Session Highlights:

  • Difference between a Service Animal and an Emotional Support Animal
  • Requirement for service animals
  • Know the definition of “disabled”
  • What is considered “reasonable”
  • Avoiding common owner/agent mistakes, like charging pet deposits for service animals
  • How to stay in compliance with verification requirements
  • Understand which pet rules can be enforced on service animals
  • Know which service animals can be accepted
  • Ensure that your policies are not flawed
  • Recognize the real-world challenges of non-compliance

Who should attend?

  • Property owners
  • Apartment community personnel-including Residential Managers, Leasing Consultants, and Maintenance Technicians
  • Compliance personnel
  • Section 504 Coordinators
  • Service Coordinators
  • Regional Property Supervisors

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About the Presenter(s)

Andrea ChampineANDREA CHAMPINE has 24 year's experience in the affordable housing industry-15 of which she spent working for a privately owned management company and 9 years for a city housing agency in the State of Michigan. For many years she was Director of Compliance for HUD, LIHTC, USDA - RD515, HOME, Housing Choice Voucher and PHA Programs. In addition to this title, she held the role of Fair Housing Officer, overseeing the supervision of Section 504 of the Rehabilitation Act, Americans with Disabilities Act and Fair Housing compliance. Ms. Champine is currently Compliance Analyst at U.S. Housing Consultants. She has an Associate's Degree in Liberal Arts, is a licensed Realtor, and is Housing Choice Voucher, Public Housing and Tax Credit certified.


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