How to Conduct a Successful Tenant Interview (AHA550L)

  • Product Format
  • Pre Recorded Webinar
  • Presenter(s)
  • Debbie Hixon
  • Conference Date
  • Wednesday, May 13, 2015
  • Aired Time
  • 1:00 pm ET - 12:00 pm CT - 11:00 am MT - 10:00 am PT
  • Length
  • 90 minutes

Develop the Skills to Interview Tenants Properly to Remain HUD Compliant and Ensure the Right Determination of Eligibility, Tenant Rent and Subsidy Payment

It is the Owner/Agent's responsibility to ensure that eligible families lease the correct units and pay the correct amount of rent. One of the best ways to accomplish this is by asking the right questions to get the correct info from the family. This all starts with the interview. If done incorrectly or incompletely, this will cause an incorrect determination of eligibility, tenant rent and subsidy payment.

This webinar with expert speaker Debbie Hixon will provide training on this extremely important step of interviewing the tenant. She will help you remain HUD compliant and ensure the right benefits go to the right persons. Interviewing tenants properly takes experience and is a learned skill but this training will make it easier for you to do this. Debbie will provide a training manual and will answer common questions relating to tenant interviews and more.

Training Objective

  • What is the C.A.V.E. method and how do you use it in an interview?
  • What is the role of the interviewer?
  • What is involved in interviewing persons with disabilities?
  • What are important questions to ask?
  • What are the four phases of an interview?

Who should attend

Those who do interviews in HUD-Subsidized Multifamily House Projects:

  • Managers
  • Assistant Managers
  • Staff
 

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About the Presenter(s)

Debbie Hixon is the president and Owner of Hixon Training & Consulting, LLC with over 25 years in the Affordable Housing Industry.  Hixon travels country-wide to present training on HUD topics.