Public Housing Assessment System (AHAN40W)

  • Product Format
  • Pre Recorded Audio Conference
  • Presenter(s)
  • Paul Flogstad
  • Conference Date
  • Tuesday, November 11, 2014
  • Aired Time
  • 1:00 pm ET - 12:00 pm CT - 11:00 am MT - 10:00 am PT
  • Length
  • 60 minutes

New Assessment System to Monitor the Performance of Public Housing Authorities

The Department of Housing and Urban Development (HUD) attempts to provide decent, safe, and sanitary housing for low-income households in about 14,000 rental properties nationwide. HUD initiated a Public Housing Assessment System (PHAS) to evaluate the performance of public housing authorities. PHAS includes four performance indicators: (1) the physical condition of the properties, (2) the financial condition of the housing authority, (3) the authority’s management operations, and (4) residents’ satisfaction with their living conditions. HUD develops a score for each indicator, and plans to use the scores for all four indicators to determine whether the housing authorities are troubled.

This conference by Paul Flogstad will highlight the monitoring and tracking systems needed to measure performance under each indicator. It will also cover all four components of PHAS: physical condition, financial condition, management operations, and resident service and satisfaction. This session will be a real world course offering solutions that have worked in the real world. Paul will share actual experiences to enhance learning and help you take a critical look at your property and make it a success.

In this program, you will learn:

  • Physical Condition
    • Description of Indicator
    • Performance Standards
    • Scoring and Thresholds
  • Financial Condition
    • Description of Indicator
    • Reporting Requirements and GAAP
    • Scoring and Thresholds
  • Management Operations
    • Vacancy Rate and Unit Turnaround Time
    • Modernization
    • Rents Uncollected
    • Work Orders
    • Annual Inspection of Units and Systems
    • Security
  • Resident Service and Satisfaction
    • Description of Indicator
    • Performance Standards
    • Scoring and Thresholds
    • PHAS Scoring and Appeals

Who should attend

  • Property managers
  • Property owners
  • Lenders
  • Realtors
  • Public Housing Agency Staff

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About the Presenter(s)

Paul has been involved in the real estate industry for the past 38 years. He has been involved in sales, construction, project management, appraisal, property management and property management consulting/training.

Through his consulting company, Property Management Solutions, he provides training and consulting services nationwide to owners, management companies, multi-housing associations, as well as state and federal agencies.

He specializes in fair housing issues and has developed fair housing and outreach programs for governmental agencies as well as conducting seminars which are presented to property management companies, apartment associations and the general public nationwide. Most recently, he has been a consultant to the State of South Dakota. In this assignment he has developed a fair housing awareness program that is one of the first of its kind in the nation. It involves a three pronged approach to fair housing awareness. This approach makes use of an ombudsman concept and has proven to be very effective in dealing with discrimination and landlord/tenant issues.

For over twenty years he was involved in appraisal of residential, multi-family, farm and commercial properties throughout the Midwest. Most recently, he was a consultant for affordable, multi-housing properties in 22 different states. This involved properties in HUD, Rural Development, HOME and Tax Credit programs.

He holds numerous professional property management designations and currently holds the prestigious RHM designation from the National Center for Housing Management.

Paul was previously Vice President of the South Dakota Multi-Housing Association, Vice Chairman of the Minnehaha County Housing and Redevelopment Commission, and Chairman of the Sioux Falls Property Appeals Board. In 2009, he received the Outstanding Educator of the Year award from the South Dakota Multi-Housing Association.

Paul just authored a book which was released in January of 2015. It is titled: “Fair Housing: What Everyone Should Know”. This is a comprehensive book about the fair housing written with a property manager’s perspective and with real world examples.

Paul enjoys working with people and helping them be the best they can be.


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We regret to announce that ProEdTech LLC and all its affiliate brands will cease operations on April 1, 2019.

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The ProEdTech Team