Animal Accommodations: What Every Manager Needs to Know (AHA719A)

  • Product Format
  • Live Webinar
  • Presenter(s)
  • Jo Becker
  • Conference Date
  • Add to my calendar Thursday, July 11, 2019
  • Aired Time
  • 1:00 pm ET - 12:00 pm CT - 11:00 am MT - 10:00 am PT
  • Length
  • 90 minutes

Know Your Limits for Accommodating Disability-Related Animals

You know that disability-related animals must be reasonably accommodated in housing, but the federal Fair Housing Act rules are far from straightforward. And your property’s policy and staff behavior could be seriously hampering your compliance efforts.

Fair housing advocate Jo Becker takes you on a deep dive into the animal-related reasonable accommodation process in this webinar. More and more residents are making disability-based animal requests. Don’t risk falling victim to controversy over your response: Get clear on your property’s responsibilities to accommodate, the legal reasons to deny—and what exactly “reasonable” means.

After attending this webinar, you will know the legal definition of a disability, the fundamental principles of disability-related protection, and your property’s obligations and rights. You’ll also know understand the verification process and who can verify. Start here to gain the confidence to act compliantly when accommodating disability-related animals.

Session Highlights

Here is a taste of what this session will cover:

  • The definition of disability
  • The trio of disability protections
  • Fundamental housing principles of disability-related accommodations under FHA
  • Residents’/prospects’ right to ask—how and when
  • Your obligations and your rights
  • What is “reasonable” and legal reasons for denying
  • The difference between “pet,” “service animal,” “assistance animal,” “companion animal,” and “emotional support animal”
  • Practical expectations for disability-related animals
  • No-nos regarding fees, deposits, animal rent, damage charges, etc.

Who Should Attend

This webinar will benefit leasing and on-site managers, portfolio managers, resident services coordinators in affordable housing communities, community concierges in high-end housing communities, independent landlords, homeowners associations members, and community managers.

Ask a question at the Q&A session following the live event and get advice unique to your situation, directly from our expert speaker.


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About the Presenter(s)

Jo Becker Jo Becker is a realtor-turned-fair housing advocate. She was a licensed housing provider for 8 years before working for a statewide fair housing nonprofit for 10 years where she has trained over 10,000 individuals, to consistently rave reviews. Her focus is on training housing providers including property managers, maintenance and service technicians, and private landlords.

Jo has also studied emergency preparedness and disaster response with a focus on animals since 2005. Today her career consists of an unexpected alchemy of public speaking and writing on topics that blend lifelong passions and multiple career experiences. Regardless of topic or audience, Jo's aim is to inform, empower, and inspire with historical and relatable context, understandable concepts, and bottom-line considerations.