Property Management Issues and How to Handle Them (AHAO18E)

  • Product Format
  • Pre Recorded Webinar
  • Presenter(s)
  • Paul Flogstad
  • Conference Date
  • Friday, February 15, 2019
  • Aired Time
  • 12:00 am ET - 11:00 pm CT - 10:00 pm MT - 9:00 pm PT
  • Length
  • 60 minutes

Learn Powerful Strategies to Handle Resident Violations Before It’s too Late

Rental income from your property should ideally be the least stressful way of earning money. Unfortunately, that's not the case for most property owners and managers. There are many problems you can (and will most likely) face – such as amenities violations, pet infractions, unauthorized residents, resident harassment and bullying, to name a few. Aside from being a source of headaches, they can also lead to expensive penalties, compensatory damages, court proceedings, etc., if left unchecked.

Join property management and housing expert Paul Flogstad in this informative webinar where he will discuss some of the most common issues faced by property owners, managers, homeowners associations (HOAs), and other property management staff. He will show you how to correctly document different types of tenant/resident violations, and reveal powerful strategies and techniques for solving them.

After attending this webinar, you will be conversant with communication and texting documentation. You will know how to effectively handle unauthorized residents and resident violations, including damages found during inspections. Plus, you'll know what tools you need to address your property/tenant related woes without running afoul of the law.

Session Highlights

This webinar will discuss useful topics, such as:

  • What can I do with a resident who is a hoarder?
  • How do I handle resident harassment and bullying?
  • What do I do about pets and companion/service animals?
  • How do I handle unauthorized residents?
  • Subleasing
  • What do I do with pet infractions?
  • I have parking violations-now what?
  • Damages found during inspections.
  • Drugs – smoking weed, now what?
  • How to handle noise complaints?
  • How about amenities violations?
  • Communication documentation
  • Texting documentation
  • What tools do I need?

Who Should Attend

  • Property Owners
  • Property Managers
  • Leasing Agents
  • Maintenance Staff
  • Housing Authority Staff
  • Community Development Staff
  • Compliance Staff

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About the Presenter(s)

Paul has been involved in the real estate industry for the past 38 years. He has been involved in sales, construction, project management, appraisal, property management and property management consulting/training.

Through his consulting company, Property Management Solutions, he provides training and consulting services nationwide to owners, management companies, multi-housing associations, as well as state and federal agencies.

He specializes in fair housing issues and has developed fair housing and outreach programs for governmental agencies as well as conducting seminars which are presented to property management companies, apartment associations and the general public nationwide. Most recently, he has been a consultant to the State of South Dakota. In this assignment he has developed a fair housing awareness program that is one of the first of its kind in the nation. It involves a three pronged approach to fair housing awareness. This approach makes use of an ombudsman concept and has proven to be very effective in dealing with discrimination and landlord/tenant issues.

For over twenty years he was involved in appraisal of residential, multi-family, farm and commercial properties throughout the Midwest. Most recently, he was a consultant for affordable, multi-housing properties in 22 different states. This involved properties in HUD, Rural Development, HOME and Tax Credit programs.

He holds numerous professional property management designations and currently holds the prestigious RHM designation from the National Center for Housing Management.

Paul was previously Vice President of the South Dakota Multi-Housing Association, Vice Chairman of the Minnehaha County Housing and Redevelopment Commission, and Chairman of the Sioux Falls Property Appeals Board. In 2009, he received the Outstanding Educator of the Year award from the South Dakota Multi-Housing Association.

Paul just authored a book which was released in January of 2015. It is titled: “Fair Housing: What Everyone Should Know”. This is a comprehensive book about the fair housing written with a property manager’s perspective and with real world examples.

Paul enjoys working with people and helping them be the best they can be.


Dear Valued Customers,

We regret to announce that ProEdTech LLC and all its affiliate brands will cease operations on April 1, 2019.

We are no longer able to fulfill online orders. We will fullfill all DVD and book orders already placed.

Customers of canceled webinars and subscription products may request a refund at (800) 223-8720 or You must do so by April 1, 2019.

Thank you for your business and loyalty over the years. We sincerely apologize for any inconvenience caused.

Best regards,
The ProEdTech Team