Stop Toxic Employees from Sidetracking Your Organization (AHA518D)

  • Product Format
  • Pre Recorded Webinar
  • Presenter(s)
  • Carol Hacker
  • Conference Date
     
  • Tuesday, May 22, 2018
     
  • Aired Time
  • 1:00 pm ET - 12:00 pm CT - 11:00 am MT - 10:00 am PT
  • Length
  • 60 minutes

Gain the Confidence to Confront—and Correct—Bad Behavior

How many times have you had to work with a difficult employee? Have you ever thrown up your hands in frustration because of a negative attitude, back-stabbing, or lack of attention to timeliness or detail? Working with others—even disruptive others—is part of daily work life. But you don’t have to let behavioral challenges sidetrack your own work, or your organization’s productivity.

Learn to confidently confront toxic employees in this instructive session, presented by Human Resources specialist Carol Hacker. Plus, find out how to proactively identify and manage employees that indicate a high likelihood of toxic behavior—before they cause damage in the workplace.  

This information-packed webinar shows how to prevent toxic employees from becoming morale busters and how to set standards for positive behavior. Hacker will also help you work toward retaining the “challenging employees” who, in the long run, are worth the effort. You’ll leave this event with dozens of practical tips for addressing specific, difficult-behavior problems that you can put to use immediately!

Session Highlights

In this conference, you will learn to:

  • Identify (and avoid) common mistakes for dealing with difficult employees
  • Implement coping skills when your frustration with a toxic employee hits the roof
  • Use the “I’m in your court” approach to discipline
  • Recognize toxic behavior before it becomes a crisis—and teach managers to do the same
  • Get toxic employees to agree that there is a problem
  • Master the goal of giving critical feedback without bruising egos and causing defensiveness
  • Understand “behavior blindness”
  • Build a workplace culture of trust where no one loses face and the outcome is “win-win”
  • Be a coach, not a cop—and take responsibility for how you are heard
  • Use positive reinforcement before you tell someone what he or she did wrong

Who Should Attend

  • HR professionals
  • Managers
  • Supervisors
  • Team leaders
  • Executives who have responsibility for overseeing a team of one or more people.
 

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About the Presenter(s)

Carol Hacker is the former director of human resources for the North American division of a European manufacturer, employee relations manager for the Miller Brewing Company, and County Office Director for the U.S. Department of Labor. Headquartered in Atlanta, Carol has been the president and CEO of Hacker & Associates since January 1989. She specializes in teaching HR professionals, managers, supervisors, team leaders, executives and business owners how to meet leadership challenges. She is the author of scores of audio CDs, over 400 published articles, and 14 books including the bestseller Hiring Top Performers: 350 Great Interview Questions for People Who Need People. She earned her B.S. and M.S. with honors from the University of Wisconsin.

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Dear Valued Customers,

We regret to announce that ProEdTech LLC and all its affiliate brands will cease operations on April 1, 2019.

We are no longer able to fulfill online orders. We will fullfill all DVD and book orders already placed.

Customers of canceled webinars and subscription products may request a refund at (800) 223-8720 or service@proedtech.com. You must do so by April 1, 2019.

Thank you for your business and loyalty over the years. We sincerely apologize for any inconvenience caused.


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The ProEdTech Team