When are Miniature Horses, Snakes and Birds a Reasonable Accommodation? (AHA184N)

  • Product Format
  • Pre Recorded Webinar
  • Presenter(s)
  • Jo Becker
  • Conference Date
  • Tuesday, January 30, 2018
  • Aired Time
  • 1:00 pm ET - 12:00 pm CT - 11:00 am MT - 10:00 am PT
  • Length
  • 60 minutes

Is That An Assistance Animal? A Discussion That Goes Beyond Dogs and Cats

You know that assistance animals must be accommodated under the Fair Housing Act (FHA). You must also know the conditions for keeping service dogs under the American with Disabilities Act (ADA). To ensure compliance, you must expand your understanding of disability protections and the need to accommodate by exploring some less common but often misunderstood accommodation requests for less common assistance animals. There’s so much more to the ADA and the FHA than just seeing eye or hearing ear dogs!

Join this session with expert speaker Jo Becker to gain an appreciation for what all animals can do for individuals with disabilities and to be prepared for unusual requests that might come your way. Get up-to-speed on miniature horses as service animals by understanding when they’re allowed (i.e. “reasonable”), what assistance they can provide, and why they’re sometimes more advantageous than dogs. Jo will also talk about birds, snakes, and monkeys and what these less common species can do for those with disabilities. You will also understand when they fall under the ADA or the FHA. This session will take your understanding of disability-related aid animals to a new level with examples and stories by demystifying the unknown and calming fears about the horror stories you’ve heard.

Session Highlights

  • Get familiar with less common disability-related aid animals that you may be requested to accommodate on your property
  • Gain a clear understanding when these animals fall under the FHA or the ADA
  • Go through several stories and examples to demonstrate when accommodation is reasonable and necessary, as well as an appreciation of how some very unexpected animals can help those with disabilities
  • Briefly review disability protections and the accommodation/verification process
  • Review current assistance animal accommodation policies and practices
  • Appreciate the differences (and legal distinctions) between service animals, assistance animals, and pets
  • Be prepared to handle unusual assistance animal accommodation requests with professionalism and a high level of customer service

Who Should Attend

  • Leasing managers
  • On-site managers
  • Portfolio managers
  • Compliance officers
  • Resident services coordinators (in affordable housing communities)
  • Maintenance and service technicians
  • Community concierges (in high-end housing communities)
  • Independent landlords or small operators
  • Homeowners association managers

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About the Presenter(s)

Jo Becker Jo Becker is a realtor-turned-fair housing advocate. She was a licensed housing provider for 8 years before working for a statewide fair housing nonprofit for 10 years where she has trained over 10,000 individuals, to consistently rave reviews. Her focus is on training housing providers including property managers, maintenance and service technicians, and private landlords.

Jo has also studied emergency preparedness and disaster response with a focus on animals since 2005. Today her career consists of an unexpected alchemy of public speaking and writing on topics that blend lifelong passions and multiple career experiences. Regardless of topic or audience, Jo's aim is to inform, empower, and inspire with historical and relatable context, understandable concepts, and bottom-line considerations.


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We regret to announce that ProEdTech LLC and all its affiliate brands will cease operations on April 1, 2019.

We are no longer able to fulfill online orders. We will fullfill all DVD and book orders already placed.

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