Best Practices for Property Owners and Managers on HUD Programs (AHAN74E)

  • Product Format
  • Pre Recorded Webinar
  • Presenter(s)
  • Paul Flogstad
  • Conference Date
     
  • Thursday, November 30, 2017
     
  • Aired Time
  • 11:30 am ET - 10:30 am CT - 9:30 am MT - 8:30 am PT
  • Length
  • 60 minutes

Learn Strategies and Techniques for Documenting and Solving Resident Violations

What do you do with a resident who is a hoarder? How do you handle resident harassment and bullying? What do you need to keep in mind regarding pets and companion/service animals in the property? These are some of the crucial concerns that you as a property owner and manager may have in mind while leasing your properties to tenants.

Join this session by expert speaker Paul Flogstad, who will cover many of the common issues faced by property managers and property owners. These problems are a daily occurrence at most properties. This session will give you fresh ideas to deal with the issues and the residents involved. Paul will go over how to correctly document various tenant violations as well as provide strategies and techniques for documenting and solving resident violations. You will learn how to stay in compliance with all fair housing regulations when you are dealing with these common situations.

Session Highlights

  • How to handle unauthorized residents
  • Subleasing: what you need to keep in mind
  • What to do with pet infractions
  • What to do about parking violations
  • Damages found during inspections
  • How to handle drugs, especially marijuana on the property
  • How to handle noise complaints
  • How to handle amenities violations
  • Communication documentation
  • Texting documentation
  • Tools that are required

Who Should Attend

  • Property owners
  • Property managers
  • Housing authority staff
  • Compliance staff
 

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About the Presenter(s)

Paul has been involved in the real estate industry for the past 38 years. He has been involved in sales, construction, project management, appraisal, property management and property management consulting/training.

Through his consulting company, Property Management Solutions, he provides training and consulting services nationwide to owners, management companies, multi-housing associations, as well as state and federal agencies.

He specializes in fair housing issues and has developed fair housing and outreach programs for governmental agencies as well as conducting seminars which are presented to property management companies, apartment associations and the general public nationwide. Most recently, he has been a consultant to the State of South Dakota. In this assignment he has developed a fair housing awareness program that is one of the first of its kind in the nation. It involves a three pronged approach to fair housing awareness. This approach makes use of an ombudsman concept and has proven to be very effective in dealing with discrimination and landlord/tenant issues.

For over twenty years he was involved in appraisal of residential, multi-family, farm and commercial properties throughout the Midwest. Most recently, he was a consultant for affordable, multi-housing properties in 22 different states. This involved properties in HUD, Rural Development, HOME and Tax Credit programs.

He holds numerous professional property management designations and currently holds the prestigious RHM designation from the National Center for Housing Management.

Paul was previously Vice President of the South Dakota Multi-Housing Association, Vice Chairman of the Minnehaha County Housing and Redevelopment Commission, and Chairman of the Sioux Falls Property Appeals Board. In 2009, he received the Outstanding Educator of the Year award from the South Dakota Multi-Housing Association.

Paul just authored a book which was released in January of 2015. It is titled: “Fair Housing: What Everyone Should Know”. This is a comprehensive book about the fair housing written with a property manager’s perspective and with real world examples.

Paul enjoys working with people and helping them be the best they can be.

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