Understand Hot Multifamily Rulings That Create Burning Questions (AHA973U)

  • Product Format
  • Pre Recorded Webinar
  • Presenter(s)
  • Anne Sadovsky CSP, CAM, CAPS, Mary A. Colon
  • Conference Date
     
  • Wednesday, September 27, 2017
     
  • Aired Time
  • 2:00 pm ET - 1:00 pm CT - 12:00 pm MT - 11:00 am PT
  • Length
  • 90 minutes

How Fair Housing Rulings Should Impact Your Daily Operations and Handling of Complaints

Many fair housing issues create confusion, as rumors about complaints start and misinformation spreads. Shoppers and testers can contact properties via telephone and property visits, and many complaints are subsequently filed. Who wants to be the one that gets the company involved in costly legal battles? What once seemed like standard practices are being questioned and challenged today. Common sense and fair housing should be in sync, but it isn’t always clear!

Fair housing rulings on criminal background checks, English language proficiency requirements, violence against women and sexual harassment create all kinds of risks, concerns and questions. Add to that the confusion over assistance and service animals, and how to handle hoarding and marijuana usage, and you have an even greater need for clear answers.

Join this webinar with expert speaker Anne Sadovsky to learn more about the newest rulings, how they impact your daily operations, and how to prevent costly complaints. Anne will provide much-needed clarity on fair housing rulings and laws, helping you deal more effectively with residents when issues arise around either the new rulings or older ones like occupancy standards. She’ll help you assess your current policies and identify when they are outdated or even illegal. Get your burning questions answered at the end of this session, and be prepared by continuing your education!

Session Highlights

  • Criminal background checks and appropriate ways to gain the information needed
  • Who is responsible for clear communication with non-English speaking renters?
  • How to deal with residents when they accuse those with disabilities of receiving favoritism
  • A prospective tenant hands you an apparent fake service animal document – what to do!
  • Your service technician reports a hoarding situation. Handle it legally and without embarrassing the resident.
  • A resident accuses an employee of being “overly friendly”: Is that illegal?
  • Does anyone care if a resident is growing one little marijuana plant?
  • And more!

Who Should Attend

  • Owners, managers and operators of public and private housing
  • Regional managers
  • Small owners
  • On-site business managers
  • Assistant managers
  • Leasing team
  • Service/maintenance techs
  • Internal fair housing officers
 

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About the Presenter(s)

Anne SadovskyIn January 2018, Anne Sadovsky will celebrate her 50th year in Multifamily Housing.  She travels nationally; training, entertaining and educating property management teams.

Not only does she specialize in fair housing, she is a popular humorist and keynote speaker.

Anne is a former VP of Marketing and Education for Lincoln Property Company, has earned a Real Estate License, a Certified Speaker designation from the National Speakers Association, and is an acknowledged Professional Fair Housing Trainer by the Texas Workforce Commission. She has been honored with the Legend of Education and a Lifetime Membership by the Apartment Association of Greater Dallas.

She is based in Dallas, Texas

Mary A. ColonMary A. Colon has been a Senior Compliance Analyst at U.S. Housing Consultants since 2009 and is well versed on various HUD and LIHTC issues. Her consulting responsibilities include but are not limited to: EIV and Reasonable Accommodations training and consulting, Contract Rent Renewal processing, assistance in creating and modifying Tenant Selection Plans and Policies and Procedures, and both on-site and off-site file audits for both HUD and LIHTC properties. From 2002 to 2009, Ms. Colon was Assistant Compliance Manager for HUD properties at a property management company. Mary continues her education in the ever changing landscape of affordable housing. She is a Certified Occupancy Specialist (C.O.S), Certified Professional of Occupancy (CPO) and a Certified Tax Credit Specialist C5P.

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